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Faq

General Questions

What is Finastone?

Finastone PTE. LTD. is an international wealth management company that offers individuals and groups the opportunity to participate in some of the most exciting global investments available.

Is Finastone officially registered?

Finastone PTE. LTD. is a fully registered investment company based in Singapore. The Corporate Headquarters of Finastone PTE. LTD. is located here: 11, Collyer Quay, #14-02, The Arcade, Singapore.

Opening a New Account

Who can create an account with Finastone?

Any individual or legitimate entity can avail our services. However, you need to be of legal age in your jurisdiction in order to create an account with us.

How do I create my account with Finastone?

Registration process is very easy and will take a few moments to complete. Simply click "Sign Up" button on the top of our website and fill in all the required fields.

Can I have more than one account with you?

No, you can't have more than one account per user unless you were given a special admin permission to have more. If you are caught by having more than 1 account without our permission, you are risking all your accounts and funds being suspended. If you need to create more than 1 account with us, simply contact us first using our online support form.

Investing Funds

What do I need to start investing with Finastone?

First of all, you need to register a new account, select an investment plan and make a deposit through the popular payment systems.

How many times can a user make deposits into their account?

A user can make deposits in his or her account as and when they want. There is no limitation on the number of deposits that a user can make into their account.

What payment methods can I use to make a deposit?

We currently accept Bitcoin, Litecoin, Ripple, Monero, Dash & Ethereum but we plan to extend the list of the accepted payment methods soon.

What is the Minimum / Maximum amount allowed to deposit?

The minimum deposits are: Bitcoin (BTC) - 0.01, Ripple (XRP) - 100, Litecoin (LTC) - 0.5, Monero (XMR) - 0.5, Dash (DASH) - 0.4, Ethereum (ETH) - 0.2 and there is no maximum.

Interest Payments

When will I get my first interest earnings?

Interest are added in your balance every 24 hours after your deposit was made. On business days only.

Do I get my investment principal back?

Upon investment plan expiry, interest payments will cease unless the customer chooses to invest further.

Interest Withdrawal

What is the minimum and maximum amount limit for each withdrawal request?

The minimum limit of funds that a user can withdraw from his or her account is BTC - 0.003 BTC, LTC - 0.2, ETH - 0.1, XMR - 0.2, XRP - 30, DASH - 0.1 and there is no maximum limit.

Are there any fees to withdraw my funds?

There are no any hidden fees to withdraw your funds.

How long does it usually take for a withdrawal request to be processed?

Withdrawal requests may take up to 24 hours to be processed.

Do you process withdrawal requests on weekends?

We process withdrawal requests 7 days a week.

Partnership Program & Referrals

Do you have an affiliate program?

You will get up to 15% referral commission if your downlines make a deposit. For more info please check our Affiliate Section.

Can I receive a referral commission without making a deposit?

You can get a referral commission without making a personal deposit.

How can I get "Representative" status in order to increase my referral rewards?

First, you need to make a deposit of Bitcoin (BTC) 0.3 or Ripple (XRP) 3,000 or Dash (DASH) 10 or Ethereum (ETH) 7 or Monero (XMR) 20 or Litecoin (LTC) 20. Then you will need to contact us in order to get an increased affiliate status for your account.

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